We look forward to sharing and learning with all of you on the following topics that were selected from the member survey after last year’s summit.
8:45 - 9:15: Registration & Breakfast
9:15 - 9:30: Opening Remarks
9:30 - 10:30: Artificial Intelligence
(Benoit Hardy-Vallée, IBM)
10:30 - 10:50: Networking Break
10:50 - 11:50: Academic Session on Parental Leave
(Ivona Hideg, Wilfrid Laurier University)
11:50 - 1:00: Lunch
1:00 - 2:00: Change Management Case Study: Bringing Agile to HR
(Jocelyn Garcia & Rena Fitzgerald, RBC)
2:00 - 2:20: Networking Break
2:20 - 3:35: Employee Engagement & People Analytics Panel
(Nawaz Shareef, Element Fleet Mgt; Rob Catalano, WorkTango; Jess Chen, Rogers; Mike Friedman, Receptiviti)
3:35 - 4:20: Building Presence
(Maja Djikic, Rotman)
4:20 - 4:30: Closing Remarks
4:30 - 6:00: Networking Reception
Benoit leads a team of consultants who reinvent HR by enhancing operating models and the employee experience. Through Design Thinking and Digital Change Management, his team brings the best IBM methods and technologies to clients, and has worked with banking, retail, hospitality and industrial clients in North America, Middle East and Africa. Through white papers, publications, interviews and speaking engagements, Benoit shares his knowledge and contributes to IBM thought leadership in Digital and Cognitive HR.
Benoit received his bachelor’s and master’s degrees in philosophy from the University of Quebec in Montreal. He completed his doctorate in philosophy and cognitive science from the École des Hautes Études en Sciences Sociales (Paris), and a post-doctorate fellowship at the University of Waterloo and University of Toronto. His research focused on the understanding of psychological and neural mechanisms that underlie economic decision-making.
Ivona Hideg is an Associate Professor and Canada Research Chair (Tier II) in Organizational Leadership in the Lazaridis School of Business & Economics at Wilfrid Laurier University. She holds a Ph.D. in OB/HRM from the Rotman School of Management, University of Toronto and MSc in I/O Psychology from the University of Waterloo. Ivona’s main program of research includes workplace diversity, equality, and inclusion. In her work, she focuses on gender, but also examines issues surrounding culture, ethnicity, language, and socio-economic background diversity. She has published in Academy of Management Journal, Journal of Applied Psychology, and Journal of Personality and Social Psychology among others. She has consulted for the federal government of Canada on parental leave policies and the recruitment of women into the Canadian Armed Forces. Ivona is a proud mom of two young kids.
Jocelyn is a Director Change Management in RBC’s HR Accelerator team. She has overall responsibility for leading change on priorities led by the labs, as well as helping to drive a culture of working differently. She has a wide range of change management, people, and strategy experience extending from leading complex process, systems and organizational transformations.
Jocelyn is passionate about engaging, inspiring and developing people and brings this passion to her day-to-day engagement as a team member and mentor.
Rena has been working with agile teams for over five years, primarily working with software delivery teams. Rena focuses on team dynamics and collaboration, while leveraging agile values to shape the culture within organizations.
Nawaz has spent more than a decade in helping organizations improve their Data Analytics maturity. He has worked in some for the world’s largest organizations that have put advanced analytics in the center of people decision making. With a strong technical leadership combined with HR business acumen, Nawaz has helped HR functions become strategic advisors to the business. Nawaz has worked with organizational leaders to surface analytical insights from people data and influence the decision making that affect human experience, increase performance and higher engagement.
Rob Catalano is passionate about helping companies succeed – by leveraging technology to make employees successful. With his unique experience in HR Technology as a founding employee at Achievers, Rob co-founded WorkTango – software that helps give employees a voice and companies actionable insight. He has recently been named as a 2018 Top Global Employee Engagement Influencer, and is the Canadian Chairperson for The Enterprise Engagement Alliance, with a mandate to lead and help educate corporate, government and not-for-profit management on a formal process for implementing engagement across the enterprise community. He is an avid hockey and volleyball player, traveller, and in his own terms a ‘pointaholic’ – he collects loyalty points for everything and anything!
Jess project manages the preparation and effective execution of Rogers annual employee survey to 25,000+ employees across the organization, leverages people analytics to provide actionable insights to various stakeholders (e.g., HR, people managers, business leaders, and C-suite), partners with stakeholders across HR and business to conduct impactful research and provide evidence-based recommendations on improving employee engagement and experience (e.g., inclusion & diversity, technology, & innovation), performs data analyses (e.g., correlational, predictive) to answer key business questions by linking engagement and other people data with KPIs (e.g., performance ratings), and provides support in defining, measuring, and driving high performing culture at Rogers.
Jess completed her BA at Laurentian University, and an MA and PhD in Cognitive Psychology from the University of Toronto.
As Chief Analytics Officer and Head of Product for Receptiviti, Mike is an engaging and dynamic leader with deep expertise in analytical decision making. Mike’s keen interest in applying analytics to performance management and fascination with modeling customer behaviour led him to Receptiviti, where he is responsible for leading both the Science and Product teams. He spends his time diving into the human psyche through the use of functional language and building software to deliver insights into the human capital at organizations to enhance performance, reduce culture risk and drive customer experience.
Mike holds degrees in Commerce and Master’s of Management Analytics both from Queen’s University. He is also a Chartered Accountant in Canada and a Certified Public Accountant in the United States. He holds an adjunct appointment at Queen’s University teaching pricing and revenue optimization, as well as analytical decision making.
Maja Djikic, Ph. D. is an Associate Professor of Organizational Behavior and Human Resource Management and the Director of Self-Development Laboratory at the Rotman School of Management, University of Toronto. She is a psychologist specializing in the field of personality development. Her work examines the effect of art on personality, and means of developing a congruent and flexible self. She has been a post-doctoral fellow with Desautels Centre for Integrative Thinking at Rotman School of Management, and Psychology Department at Harvard University. She has published more than 30 articles and book chapters in the area of personality development in journals such as Psychological Science, Journal of Research in Personality, Creativity Research Journal, New Ideas in Psychology, etc. Her research has been featured in The New York Times, Salon, Slate, The Scientific American Mind, and many other media outlets.